Product Design: Force one workbench, sequence it honestly, sponsor it visibly, measure it ruthlessly — and back it with the discipline that governance precedes platform, depth precedes breadth, golden source is a policy decision (not a technology one), and AI follows validation. Your SME book is not a problem to be managed. It is the place where the next cycle of carrier differentiation will be won or lost!
This is a working prototype built by Arijit Sarkar. All figures, names and records shown are illustrative and do not represent any client or carrier.