A proposition for US managing general agents

Servicing is the wedge.
The renewal is the prize.

Large multi-national brokers are carrying small-commercial E&S books they cannot service profitably and cannot release. An MGA that stands up a licensed broker entity can take the servicing, then the placement, then the book itself — and there are four ways to do it, worth very different amounts.

Their book today
($2.79m)
Annual loss, 15,000 policies
Best five-year value
$22.3m
Rung 3, at these assumptions
Both decision pivots
61%
Both land at the same fit rate
Time to evidence it
10 wks
Blueprint, not conviction
01 · The opportunity

The book loses $2.79m a year, and they cannot release it

Reference portfolio · 15,000 policies · $108.0m GWP · $7,200 average premium
Gross written premium
$108.0m
15,000 policies
Retail commission at 12%
$12.96m
What the broker earns
Cost to serve
($15.75m)
$1,050 fully loaded, per policy
Result
($2.79m)
($186) per policy · 21.5% of commission
02 · The four rungs

Four ways to take the book — and four different businesses

Five-year value at 78% appetite fit · select a rung to open its economics
03 · The economics, computed live

Rung 2 — Servicing plus placement

Recommended entry
Value — on the reference portfolio
Revenue lines captured
    Impact — the liability position
    What actually changes
      04 · The sliding scale

      Every rung, at every appetite fit rate

      Red markers are the points where the ranking changes
      Drag across the chart
      05 · How the position is held

      Three locks, then the prize

      Each lock removes the capability the broker would need to reverse the one before it
      The locks are cumulative, and that is the whole design

      A broker who has released licensed staff, let their own filing calendar lapse and stopped answering the phone on this segment cannot recover that capability inside one renewal cycle. That is not a threat to make in the room — it is why the arrangement is an annuity rather than a contract, and why the servicing conversation is worth having even when placement is refused.

      06 · What has to be built

      A licensed broker entity, not a service company

      Rungs 1 and 2 run out of the existing structure · Rungs 3 and 4 do not
      07 · What it costs to be wrong

      E&O does not rise gradually as you climb. It steps, once.

      The step happens where broker of record moves · price and insure it separately
      08 · The sequence

      Answer the rung with evidence, in ten weeks

      The escalator and the segmentation gate are close to unretrofittable once a book is in flight
      Weeks 0–2

      Name the ceding broker and secure permission to diagnose a real book

      One broker, one ring-fenced segment by state, class or premium band. Instruct the licensing opinion in parallel — do not wait for the diagnostic.

      Gate: a named broker and a dated path to a sample book
      Weeks 2–6

      Verify the fit rate as a distribution, never as an average

      Report fit by class, state and premium band. A 78% average conceals classes at 40%. Calculate the break-even fit rate and show the case holds at 55%.

      Gate: fit distribution and break-even fit rate produced
      Weeks 1–10

      Settle the three-party liability allocation and the licensed-act register

      A written allocation with matching insurance, or a pilot-period interim with a cap and a review date. The register enforced at the desktop first.

      Stop condition: no pilot without at least a written interim
      Quarter 1

      Enter at Rung 2 with a contractually pre-agreed escalator to Rung 3

      The escalator fixes the triggers, the override, the consent protocol, eligibility, the liability handover and the reversal path — now, not later.

      Why now: mid-relationship, it becomes a fresh negotiation
      Quarter 1

      Build the segmentation gate even though the pilot is single-model

      The segment rule, the authority flag and the account-level model marker cost little in phase one. Every realistic end state is hybrid.

      Gate: segment register live and immutable before first use
      Months 12+

      Exercise the escalator on accounts that have performed

      Transfer state by state as licences and appointments complete, sequenced by licensing readiness rather than book logic.

      Gate: twelve months of evidenced standards, then consent
      09 · The decision

      Four things to settle, and one recommendation

      At 78% appetite fit
      Recommendation

      Blueprint all four rungs. Enter at Rung 2. Pre-agree the escalator to Rung 3. Build the segmentation gate anyway.

      Rung 2 earns placement economics without asking the broker to surrender client ownership on day one. Rung 3 holds the value — but its year-one margin is lower than Rung 2's at almost any fit rate, so the case for it is the owned book, not the income statement.

      Where the value sits, at these assumptions
      Rung 1 · servicing only$10.2m
      Rung 2 · servicing plus placement$15.6m
      Rung 3 · full transfer$22.3m
      Rung 4 · hybrid by segment$5.0m
      Best five-year valueRung 3 · $22.3m
      Four decisions that cannot be deferred
      • Which broker, and on what segment. Diagnostic permission on one ring-fenced book is the cheapest ask on the list, and it makes everything after it real.
      • Whether the entity is being funded now. Producer licensing runs 9–14 months. If Rung 3 is a possible destination, the licensing programme starts before the pilot.
      • Who carries the three-party liability, in writing. An agent employed by the operator, under the broker's brand, on the MGA's paper. Until this is allocated with matching insurance, every rung above 1 is unpriced.
      • Whether the fit rate is measured or assumed. Both pivots land at roughly the same fit rate. One number determines the rung, and it is usually quoted from an MGA's own submission flow rather than measured on a broker's in-force book.
      The honest caveat
      • Rung 4 shows the weakest year-one economics here because a fixed entity cost and a complexity premium sit on a narrow transferred segment. Raise the eligible segment in the assumptions and it converges. That is a finding, not a rounding error.